Testimonials

What Our Residents and Families Say

One of the best ways to understand our devotion to quality healthcare is to listen to our Residents and families. Colonial will be happy to provide you with the names and numbers of Residents and family members you may talk with to discuss our commitment to caring for area seniors.  Below are testimonials from current Residents and families as well as success stories from Residents who were able to return home:

 

My mother felt welcomed and at home the minute we brought her into the facility. We like that it's a small facility. It has a very warm and home-like environment. The staff is very friendly and they always have a smile to share and the service provided by the staff is wonderful.

Mary Beth N., Daughter of Resident

 

My brother was there for 8 months, they became his extended family. His nurse Mona went above and beyond to care for him, she didn't just act like she cared about him she truly cared about and for him. He had a lot of great people caring for him, But I just can't say enough about Mona.

Mona Roche' Hovis

 

Hi All,

Just wanted to say a little thank you for all the wonderful things you do at Colonial. You are a great group. Thanks for all the tender care you give my mom, Lillian Giza.

I’d like to thank you, Amy, for getting the leg gear for my mom’s wheelchair and I’d like to thank you, Cheryl, for getting her a wheelchair that worked with the leg gear, you were great!!

I can’t tell you how much better it was to take her for an outside walk without her legs dropping……BIG HELP!

Thank you, Donna and Brenda, for keeping a watchful eye on my mom’s medication, I am so appreciative for all you do and for keeping me in the loop.

And Shirley, last but not least. Thank You for just being sweet and efficient you and for NEVER being too busy to be friendly!

BIG HUGS TO ALL
Chris Kasala (dgt)

Dearest Shirley, 

I know we have spoken several times in regards to my mom’s (Lillian Giza) care, but I thought it might be a good idea to put my thoughts in writing for all to see.

As you are aware, my mom was first admitted to Colonial on 3/27/2013, secondary to three day hospitalization following a fall. Initially, it was not clear whether her stay would be short or long term, but we had high hopes that she would be able to return home to her private caretaker. As her rehab continued under the “Medicare Umbrella”, however, her Alzheimer’s presented with a multitude of problems that were progressing and it became clear that her needs could no longer be addressed by one person…she needed a village!

Anyway, leaving my mom at a long term care facility was not easy for me, but you and the entire staff at Colonial made this transition the best experience I could ever have expected…You and those at Colonial became “my village”.

From our first encounter, Shirley, you made us (my mom, my sister and me) feel welcomed and comfortable. You never seemed too busy or too tired to care…and for that I was so very, very grateful.

 As time progressed, I met the nurses and nursing assistants who were doing such an admirable job taking care of my mom and all the other residents. People like Debbie, Christina and a beautiful nurse my granddaughter calls Rapunzel… (Evie) All the nurses and all the CNA’s who work tirelessly and with so much compassion…they are amazing! I believe there is a special place in heaven for those who are so patient and kind. And to Sheila, the Director of Nursing, I would extend extra thanks for hiring such a wonderful staff and for always being such a gracious and kind lady.

And while we are on the topic of kindness and caring, where in the world did you ever find a person as sweet as Netty? Competent, talented and never in such a rush that she doesn’t find time to hug and laugh and truly care about people. I watch her and Ali (another treasure) in awe, as they work their magic and bring a little sunshine into lives that have been dealt a ‘hot so kind’ hand….Special!…. They are indeed special!  Not surprising, though, because Colonial is special.

Special…because of people like Tricia, who can reassure you and explain insurance provisions better than anyone I know.

Special…because of people like Annette and her staff, who fix good meals and do a wonderful job with the laundry and keeping things looking clean and fresh (a very challenging job, to say the least. Many thanks!)

Special… because of people like Allison, who is always friendly and pleasant and a good face to see when you enter the building.

Special…because of people like Jackie and Physical Therapists who work so hard to make life better for all the residents.

And last, but not least.

Special…because of the excellent administrative skills of Mr. Hill.

A man who manages to keep the Colonial facility running smoothly, while supervising renovations and publishing a very informative newsletter…Talk about your extreme challenges!

To conclude, I must apologize for taking so much of your time, but it was hard to condense my feelings.

So, please allow me to end this note with an ENORMOUS “Thank You” and a gigantic hug.

Have a beautiful day!

Sincerely,

Chris Kisa